Privacy Policy

Who We Are

The Secure Base Lab is based in Sweden and provides attachment psychology courses worldwide. By visiting our website or using our services, you are consenting to this privacy policy. We care about your privacy and want you to understand how we handle your information.

What Information We Collect

When you use our website, sign up for courses, or contact us, we collect information like your name, email address, payment details, and information about how you use our website. During our courses, you may share personal information as part of your psychological learning journey - we handle this with extra care and confidentiality.

How We Use Your Information

We use your information to provide you with our courses and services, process your payments, send you course updates and important information, respond to your questions, and improve our services. We may also send you marketing emails about new courses, but only if you've agreed to receive them.

Sharing Your Information

We don't sell your personal information to anyone. We may share your information with trusted service providers who help us run our business (like payment processors and email services), but they're required to protect your information just like we do. We'll only share your information with others if the law requires us to.

Your Rights

You have control over your personal information. You can ask us what information we have about you, ask us to correct it if it's wrong, or ask us to delete it. You can also ask us to stop processing your information in certain ways. If you've given us permission to send you marketing emails, you can withdraw that permission at any time. Just email us at [email protected].

International Transfers

Since we serve people around the world, your information might be processed in countries outside of Europe. We make sure appropriate protections are in place when this happens.

Keeping Your Information Safe

We use security measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, so we can't guarantee complete security.

Professional Confidentiality

Information you share during our sessions is treated with special confidentiality protections, consistent with clinical psychology professional standards.

Cookies

Our website uses cookies to work properly and to help us understand how people use our site. You can control cookies through your browser settings.

How Long We Keep Your Information

We keep your information for as long as necessary to provide our services and comply with legal requirements. Course information is typically kept for 7 years, and marketing information until you ask us to stop.

Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we'll let you know by email or through our website.

Questions or Concerns

If you have questions about this privacy policy or how we handle your information, email us at [email protected]. If you're not satisfied with our response, you can contact the Swedish Authority for Privacy Protection (IMY) or your local data protection authority.

Contact Information

Email: [email protected] Address: Gunneröd 621, 472 91 Stillingsön, Sweden

Last updated: 4 September, 2025